Terms and Conditions

  1. A Credit/Debit card is required to secure your reservation for Room Only rates Bed & Breakfast rates (excluding advanced wedding rates.) There will be no charge if a reservation is cancelled before 09:00hrs 1 day before your arrival. If the reservation is cancelled after this time or in the case of no show, we will charge 100% of the room rate and act as a cancellation fee.
  2. £50 deposit is required per room at time of booking for all Wedding or Function Bed & Breakfast rates.
  3. Full payment is required at time of booking for all Dinner, Bed & Breakfast packagesSpa Breaks packages.
  4. All pre-payments & Deposits are non refundable. Any cancellations or no-shows will act as a cancellation fee.
  5. 3rd Party reservations such as Buy A Gift & Red Letter Days require credit/debit card details for guarantee. No payments will be made unless the 3rd party voucher is void or invalid; then full payment will be made.
  6. 3rd Party reservations once confirmed cannot be cancelled or refunded. The transferring of a booking to other dates will be subject to a administration charge. Reservations cannot be transfered within 48 hours of arrival
  7. Check in to your room is from 14.00hrs – 21.00hrs. Checkout of your room is 11.00hrs.
  8. Please be aware that pub rooms on a “B&B rate for wedding or function guests” are located above our function room and noise carries until 01.00hrs.
  9. The use of the Mill Wheel Spa facilities are only available to guests on Spa Break Packages.
  10. We reserve the right at all times to cancel any reservation without notice or reason.
  11. Any Children under the age of 16 must share a room with someone over the age of 18
  12. Own alcohol is not to be brought onto the premises – we reserve the right to confiscate alcohol found and return it on departure.
  13. No smoking is permitted with in the premises.
  14. Swim wear must be worn at all times within the spa hot tubs and must not be used between the hours of 23.00hrs – 08.00hrs
  15. We ask to take a secure swipe of a Credit/Debit Card on check in.
  16. In the event of any damage caused by yourselves or your party during your stay; by excepting these terms and conditions will authorise The Three Horseshoes Inn Ltd to debit the debit/credit card. This charge can include and is not limited to any damage or smoking in the room and the cost of decommissioning a room.